Azure Cloud Support Engineer
Cloud Support Engineer with hands-on experience supporting Microsoft Azure environments, with a strong focus on identity and access management. I troubleshoot and resolve issues related to Microsoft Entra ID, Azure Virtual Desktop (AVD), Conditional Access, device compliance, and user provisioning, helping maintain secure and reliable cloud platforms.
I hold certifications including AZ-900, MS-900, SC-900, AI-900, and Python Associate, and I continue to build practical experience through cloud projects using Terraform and Azure services. With a background in hospitality leadership managing multi-million-pound businesses, I bring strong problem-solving, communication, and stakeholder management skills to cloud engineering environments.
My work typically involves designing deployment standards, improving operational visibility, enabling CI/CD pipelines, and supporting cloud architectures that can evolve without unnecessary complexity.
Skills and technology areas
Cloud Platforms
Azure Virtual Networks, App Services, Storage, Key Vault, Azure Monitor, Static Web Apps.
Infrastructure as Code
Terraform, Bicep, ARM templates, parameter management, repeatable environment provisioning.
DevOps Tooling
Azure DevOps, GitHub Actions, release pipelines, repository workflows, deployment automation.
Operations
Logging, alerting, backup planning, incident support, cost awareness, and system hardening.
Representative strengths for a cloud-focused portfolio.
- Azure architecture and service selection
- Infrastructure provisioning and environment standardization
- CI/CD implementation and release reliability
- Identity, secrets, and access management
- Monitoring, diagnostics, and incident response
- Cloud security baseline and policy alignment
- Documentation and platform handover
- Cross-team technical collaboration